FAQs

CAN I BE DELIVERED FROM ANY SITE?

You can be deliveredfrom any merchant site from the moment where it agrees to deliver to the Select'n Ship address and that you respect the restrictions on the type of goods being transported.

WHERE CAN I BE DELIVERED ?

At the moment the Select'n Ship service is only available for Saint Martin, Sint Marteen and Saint Barthélemy. We are considering to propose it on other destinations.

MY PACKAGE HAS BEEN DELIVERED TO YOU BUT DOES NOT APPEAR IN MY CLIENT AREA

If your parcel arrives without customer ID, we cannot assign it.

In order to have your parcel properly assigned in your customer area, please contact us to send us the purchase order or invoice of the goods.  We charge €10 the package received without customer indicated on the package 

HOW DO I SEND MY PACKAGE?

Go to your customer area / my packages

-Select the package to ship

-Click on 'request for delivery' and 'Payment'

-Select your shipping mode, check your delivery and billing information and proceed to payment